Our Mission
At Pinnacle Claims Service, our mission is to deliver exceptional claims service with integrity, efficiency, and expertise. Specializing in property, liability, appraisal services, and roofing claims, we are dedicated to supporting our clients through every step of the claims process.
Our team of experienced professionals is committed to ensuring accurate assessments, transparent communication, and swift resolutions. By prioritizing our clients' needs and leveraging our industry knowledge, we strive to restore peace of mind and provide unparalleled service quality in every claim we handle.
How far we've come
Founded by Larry Hoeme
Expanded operation into Missouri
National Association of Independent Insurance Adjusters Member
Expanded operation into Oklahoma
Chad Kuntz joins as Partner
Expanded operations into Kansas
Integrated Quality Assurance program
Expanded Line of Business to include Liability Claims Handling
Expended service offerings to include Umpiring, Apprising, and Expert Witness.
Leveraging highly skilled, complimentary capabilities to deliver a complete, top tier claims experience.
Deep and Broad Expertise.
Partner
Lawrence Hoeme
Director of Property Claims
Partner
Chad Kuntz
Director of Liability Claims & Operations
Making a Difference in Claims
Management Oversight
From the beginning of the claims process, management actively participates in ensuring that cases are handled swiftly and fairly. This involvement includes providing regular oversight and guidance to claims handlers, monitoring the progress of each case, and making decisions on any escalated or complex claims.
Efficient Caseload Handling
We are able to provide our clients with prompt service because our adjusters handle caseloads that are lower than those of the industry. Our team is able to handle situations more quickly and efficiently.
Experienced Team
Our experienced team is committed to provide top-notch customer service and has a wealth of knowledge. This is demonstrated by the average tenure of our coworkers and our strong staff retention. The majority of our claim personnel have been with us for years.
Technologies
Pinnacle Claims Service utilizes top technology to provide cutting-edge advantage which includes the Filetrac system for effective claims reporting and efficient & timely processing.